Q: What exactly does web site migration mean and what does it include?
A: When your present web hosting provider can no longer match the demands of your website, or when you experience continual network downtime, or if you have to wait for hours for the customer service team to reply back to you, it may be a clever idea to switch your hosting provider, i.e. to transfer all the files for your websites along with your databases from your current provider to your future provider. At RSR Web Hosting, we understand that this can often be difficult & time–consuming. This is why we’ll perform all that for you for free!Our practiced technical staff will migrate your website content from your present provider to us. Our technicians have got lots of experience with website migration and can handle anything – from a conventional WordPress–powered blog or Joomla™ CMS–driven web site, to a highly elaborate, custom–built app.
Q: Just how long will it take for my web site to be moved over to your platform?
A: There are a lot of factors to take into account – the total number of web files, the physical size of the database, the complexity of the website itself and the current workload of our website migration professionals, etc. That said, we do our best to accomplish all web site migrations within a 48–hour window. Less sizeable sites are transferred faster – typically in less than 24 hours.
Q: What data will I be required to give to your Website Migration Department?
A: We don’t gather any personal info. We’ll require, though, the login info for your current hosting account and the name of the web site that you would like to move.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will there be any outage for my web site?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. As soon as the migration is completed, we will make sure that everything is functioning correctly and that the integrity of your web content is not compromised prior to informing you that the transfer is over. Then we’ll explain to you how to transfer the domain name to your web hosting account with us and how to modify the DNS settings.
Q: Will my old hosting provider need to do anything?
A: Nope. Aside from your login info for the Control Panel, we will not require anything. We’ll never get in touch with your web hosting provider. They won’t know anything about the transfer either.
Q: Does it make a difference what platform my present provider is using?
A: We support all Linux–driven web hosting platforms. Essentially, if we can gain access to your Control Panel, we will be able to transfer your web site.The only platforms that we don’t support are closed–source website management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.