You will find plenty of cloud hosting suppliers available, yet many of them are resellers who have limited resources, especially in terms of support. One way to distinguish them is the option to contact the company over the telephone. The type of support that you will get via this particular channel of communication may vary depending on the supplier - some provide professional phone support, others offer basic and customer support only because some issues are more time-consuming and it is much easier to be resolved through a support ticket, particularly when the issue has to be escalated. Nonetheless, it's good to find that you can contact your website hosting provider since there are countless small problems which can be resolved easily and in a very timely manner with a phone call, not mentioning that you are able to get additional info regarding the services before you become a client.

Phone Support in Cloud Hosting

We believe that being able to talk with a live consultant is very important, for that reason we have 3 support lines around the globe (USA, UK and Australia) and you can contact us on the phone for 14 hours a day. If you consider acquiring one of our Linux cloud hosting, for instance, you'll be able to give us a call and find out more about our services before you order to be sure that we meet all of the system requirements for your web sites. Following the order, you can call us about any kind of sales or billing troubles you may experience, or receive any general or basic tech info that you need. We've aimed to find the perfect balance between phone and ticket support, so for entirely technical matters you'll have to use our ticketing system, that will make it easier to follow the communication as well as any new developments in the resolution of the issue.

Phone Support in Semi-dedicated Hosting

We offer live phone support 14 hrs daily as part of the support services for each semi-dedicated server plan that we provide. Considering that some issues are more difficult and time-consuming, you will need to open a support ticket if you experience such a problem, but for all the general, billing or small-scale technical issues you can always phone us and we will help you right away in order to save you the time you will have to spend on opening a ticket. Even if you don't have an account yet, you are able to find out whether you can host your websites on our advanced cloud platform or you will be able to get any other general information about our semi-dedicated solutions. We have local phone numbers in the U.S.A., the UK and Australia along with an international number, so you will be able to call the one that is nearer to your location.