A 99.9% Server Uptime
The chief benefit of establishing your own cloud hosting system is that you do not need to be worried about compatibility – you configure a particular set of software applications in such a manner as to be compatible with a specific set of hardware elements. The final outcome is something significantly more steady and dependable, because there are less potential risks of failure. We have built our cloud hosting system using proven hardware elements in addition to a heavily modified version of Security–Enhanced Linux so as to set up a totally risk–free home for your websites.
That’s the reason why, with all our Linux cloud hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
In order to provide a first–class web hosting service, you can hardly trust the default network configuration in a datacenter. We have built our very own custom network in order to ensure a superluminal connection speed with the rest of the world.
And because of this, irrespective of which datacenter facilities you select: our data center in the US, our data center in the UK, in our data center in FI, in our data center in East Europe or our data center in AU, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done our best to decrease all potential risks with our cloud hosting plans and even though we offer excellent customer support, there are occasions when the client is simply not satisfied with what we have to offer. Or he has to move to a more powerful web hosting service, such as a virtual private server or a dedicated hosting server.
That’s the reason why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not fully happy, you will get your money back.
24/7 Technical Support
When you operate a web hosting firm, your technical engineers are of key importance. That is the reason why we’ve carefully selected a highly skilled group of customer service technicians, each with several years of training behind his back. Thanks to them, we offer 24x7 support with all our hosting services.
And not just that, we offer a 1–hour response time guarantee. All technical support inquiries are answered in under sixty minutes and our average response time is under twenty minutes!