Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center

  • In the Website Control Panel you will find an in–depth Help Center section featuring plenty of instructional articles and frequently asked questions. They are compiled by our support team of skillful technicians. Just fill in your question and our smart platform will give you the most appropriate answer.

  • Top quality support service
  • Video Tutorials

  • If you prefer to see how an action is performed or how an issue is fixed, rather than just reading about it, examine our collection of educational video tutorials. They address various different issues and will help you swiftly learn how to work with our Website Control Panel.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7/365 help desk support service with a 60–minute response guarantee. A team of qualified customer service technicians will be online for you to answer all the enquiries that you may possibly have. During off–peak hours, a reply will be offered within just 20 minutes.