1 hour ticket response
Quick support is our fundamental objective and that’s why we’ve got a team of professional customer service technicians who are prepared to offer a fast solution to any question that you could possibly have. Just send your technical support ticket from your Website Control Panel and we’ll respond within 60 minutes at the latest. Actually, we strive hard and aim for a twenty–minute ticket response time.
A Topflight Tech Support Service
Each member of our tech support staff has many years of experience in the Linux cloud hosting industry and the majority of them have worked for us for at least 5 years. They are all ready to answer all your queries in the most professional manner possible.
An Easy–to–Navigate Help Center
Incorporated into the Website Control Panel is an easy–to–navigate Help Center, which includes a variety of sources of information. You can browse through a frequently updated knowledge base featuring web hosting account management articles and web site administration articles, watch our instructional video tutorials or have a glance at our F.A.Q. archive.